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Shipping

The shipment will be sent by "DPD", but of course you can also use the option to collect the goods in person within the entire territory of the Czech and Slovak Republics.

FREE SHIPPING FOR GOODS ABOVE CZK 1,000

Treat yourself to goods worth of CZK 1,000 and more, and we will increase your joy - you will get free shipping. The following price of the selected service applies for all orders with a lower than the above-mentioned value:

  • DPD within the entire territory of the Czech Rep.  - 69 CZK
  • DPD within the entire territory of Slovakia - 149 CZK

The goods, which is available in stock, is sent within 24 h

If the goods you ordered is available in stock, it will be sent within 24 hours. You can thus enjoy new clothes or equipment within 1-2 working days.

You will find more information in the section Shipping.

REPLACEMENT, SALES RETURNS AND COMPLAINTS

Returned goods must be in good order, i.e. with no obvious defects or wear. Otherwise, we as a seller are entitled not to return the full value of newly purchased goods, but only its proportional value according to the business conditions.

And what are the potential situations, which we will likely be trying to solve together?

Replacement of Goods

If you find out at home that the clothes you bought is too small for you or the shoes are too large and you need a different size, colour or actually completely different goods.

Sales Returns/Withdrawal from the Contract

If you realize that you do not like the purchased goods and you can’t think of anybody in your neighbourhood, who would like such an unexpected gift.

Complaints

If the goods purchased in our e-shop has a manufacturing defect - when we do something wrong, we accept full responsibility. In general, we accept claims in case of defects, which are not caused by improper use.

You will find more information in the section Complaints and Sales Returns.

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